Did you load into a brand new player profile and don't know how to get back to your previously saved player account? Our team understands the importance of maintaining your game progress when you get a new phone or tablet or need to recover your account. That's why we support the following login methods for creating an account:
INK Games Account - Email
Apple
If you get a new device, open up Prize Kingdoms and you'll see a login screen. Here you can choose the account you want to use to sign in. If you already have progress on an account, you'll need to sign in with the same account information you used prior to getting your new phone. This will then load your previous game progress. You may also load into a new installation of the game as a guest. So it will look like you are starting over. Have no fear! Your progress is still retrievable. Just go to the menu portion of the game (bottom left), and choose link account. Just make sure you use the same authentication method that you did when you first created the original account. Once the link is successful your progress will load right up!
For example, if you signed in with Facebook on your old phone, you'll need to sign in again with Facebook on your new phone to maintain your progress.
What if I no longer have access to my Facebook, Google, or Apple account?
If you previously used a login provider to create a Prize Kingdoms account, and you no longer have access to that account, please let us know and our support team will do our best to get you connected!