To report someone please use the chat button at the top right of the support page. This will redirect you to a chat window where you can attach a screenshot of the user who you suspect is not acting within our game's guidelines and any other evidence you may have. This will allow one of our customer service specialists to look into what an offensive player is doing and see how best to handle the situation. Consequences can include a chat ban, a club ban, or a permanent ban - all at our discretion.