How do I claim a prize?

If you’re a lucky sweepstakes winner, you’ll need to provide some information to claim your prize. Go to the sweepstakes tab and tap “Entrie...

How do I enter Sweepstakes?

To enter sweepstakes, all you have to do is tap the sweepstakes button at the bottom right of your screen. There you will be able to see all...

How are alternate winners picked?

If a player fails to claim their Prize within 5 business days they will automatically forfeit their Prize, and a new winner will be selected...

How long do I have to claim a prize?

If you won a prize in the sweepstakes (under $300 value), you will have 5 business days to claim your prize. If you have not claimed your pr...

Who is eligible to enter Sweepstakes?

To enter sweepstakes with physical prizes, you must be a United States or Canadian citizen aged 18 or older. There are no restrictions for s...

How long does it take to get my prize?

Once you’ve provided our fulfillment team (Contest Factory) with the necessary information to claim a prize you should receive your prize wi...

How do I know if I’ve won a Sweepstake?

If you won a sweepstake, congrats! You’ll be notified in-game and by email. If you have push notifications turned on, you’ll be alerted that...

Who handles the fulfillment of my prize?

Contest Factory will handle the fulfillment of your prize for most of our sweepstakes. There are a limited amount of digital wins that we wi...

Does Prize Kingdoms have Sweepstakes?

In most mobile games the prizes you can win are just more in-game currencies or content. In Prize Kingdoms, you can do that too, but you can...

If I won an e-giftcard, which email would it come from?

First and foremost, congratulations on your sweepstakes win! All prizes that can be sent via email will come from prizes@prizekingdoms.com o...

Are there any additional steps I'll need to take if I win big?

First and foremost, congratulations on your big win! Now that you've won your prize, there are a few additional steps you will need to take ...

What is the difference between Quick Draw and Standard Sweepstakes?

While playing Prize Kingdoms you will earn tickets! Your tickets earned in-game can be used in our sweepstakes. Here, you can win in-game bo...

Why can't I see any sweepstakes?

Our sweepstakes, besides in-game rewards, are only available in the US and Canada. If you are in the US or Canada and do not see any sweepst...